Family Dollar Pulls Out Several Colgate Products Due to Improper Storage

Family Dollar Pulls Out Several Colgate Products Due to Improper Storage

Colgate products were kept in an "alfresco" mode, disregarding the recommended temperature requirements

by contentwriter

Author: Britany Holland

Family Dollar recalled six Colgate products in 11 states because they had been stored improperly. White toothpaste and mouthwash are among the affected products that have been pulled out from Family Dollar Stores in Arizona, Georgia, Indiana, Nevada, Utah, New Mexico, Texas, Idaho, Oregon, California, and Montana.

So far, no reports or incidents have been reported by customers about the products. Family Dollar promised customers who want to return affected products that they will accept the products without asking for a receipt. 

Nevertheless, the affected stores need to get checked before they can continue operations.

The Recall Notice

The Family Dollar recall notice is one of the best decisions they ever made. Not just because their store’s reputation is on the line, but the products that have a high chance of being sold out may affect customers’ health, making the problem worse. The Drug and Food Administration (DFA) regulated the product recall for certain products, including 

  • 998277 – Colgate Optic White Stain Prevention Toothpaste 2.1OZ
  • 998909 – 4.2OZ Colgate Optic White Charcoal Toothpaste 4.2OZ
  • 999043 – Colgate Optic White Mouthwash 16 FL OZ
  • 999088 – Colgate Optic White High Impact Toothpaste 30Z
  • 999749 – Colgate Optic White Toothpaste Icy Fresh 3.2OZ
  • 999750 – Colgate Optic White Stain Fighter Toothpaste Clean Mint 4.2OZ

It is unsafe to consume toothpaste and mouthwashes that have been exposed to sunlight. Remember that your health is paramount. Exposed mouthwashes and toothpaste may be less effective in battling germs and bacteria, that is why it is recommended to store them in a cool dry place. 

To keep their customers safe, Family Dollar announced that they will discontinue the sale of any affected products. Luckily, Family Dollar took fast action to eradicate the widespread of these products. 

However, the company didn’t disclose the temperature and how long they were under the condition. Nevertheless, Family Dollar said they are open to any customer’s concerns regarding this matter. 


Family Dollar had some of their essential products stuck outside (under sunlight) and it affected the products negatively. However, the company took responsibility and has agreed to refund customers that purchased the affected products. 

They promised their party would be open to any concerns if things went south with their affected products, and no receipt will be needed for refund. 

They also advised customers affected by these products to contact their physician or a doctor if they have experienced any problems while using these products.

The DFA’s line is also open to any adverse reaction, or quality problems experience while using these products. Dollar Tree Incorporation (The parent organization of Family Dollar) did not comment on any information with NPR’s request about the recall. 

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